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Al-Khobar Al-Rashed Mall - Dammam Dareen Mall - Al-Ahsa Al-Rashed Town Square - Riyadh Riyadh Gallery Complex

Exchange and Return Policy

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Return and exchange



* All purchases that you purchased from Abdulaziz Jewelery and Diamonds, and before they leave Abdulaziz Jewelery and Diamonds, and for shipment to the customer, during the shipping process, and upon receipt by the customer (the buyer) will have cards or stickers specific to Abdulaziz Jewelery and Diamonds, and on each piece of jewelry (ring, bracelet, necklace, earring, pendant, chain, leash, ...... etc.), and this is considered consent and the buyer is informed of this before completing the purchase process. Once you cut, damage or tamper with any of these cards or stickers, the return and replacement policy is void on This deal includes all purchases made.
*If you received an unwanted product, or the product you received was damaged or defective only, you can return or exchange the product(s) by reshipping it within 3 days, counted from the date you received the product and documented in the receipt papers at the shipping company, and you can do that by (request to return the product / payments) on our website.
* Any products to be returned to us must not have been used and no Abdulaziz Jewelery and Diamonds tags or labels have been removed from them, and they must be in the same condition in which they were received, and in their original condition free from scratches and breaks and not have been damaged It has any kind of maintenance, such as increasing or reducing the size, and its original box or packaging is intact, in addition to bringing and presenting the original invoice, and return or exchange within 3 (three) days after the buyer receives the shipment or when purchasing it from any of our branches. We will not accept any returns that Abdulaziz Jewelery and Diamonds has decided that there is one or more reasons preventing it from being returned or exchanged.
* In the event of a return within the mentioned period, the percentage of shipping fees will be deducted from the value of the purchases, which are administrative expenses that Abdulaziz Jewelery and Diamonds paid to reach the shipment to you. Shipping as an additional value from the value of purchases, and it is an administrative expense to retrieve the pieces to be replaced in each replacement process, provided that the number of times of replacement allowed at Abdulaziz Jewelery and Diamonds is only two times, and the replacement process will not be calculated if there are any manufacturing technical defects in the purchased pieces or in the case of sending Parts from Abdulaziz Jewelery and Diamonds to the buyer not agreed upon.
* In the event that the customer ships purchases to Abdulaziz Jewelery and Diamonds, for the purpose of replacement or return, and we find in them any of the reasons that cancel the replacement or return process (mentioned above) or other reasons not mentioned that were caused by the buyer, they will be shipped back to the customer again after being notified of this and after he Pay the shipping costs and administrative expenses of purchases.
*Once we have checked the returns and agreed to return them, the (credit broker) will be notified to return the price you paid for the product(s) to the account paid by Abdulaziz Jewelery and Diamonds, excluding applicable taxes or import duties, if any, and initial delivery charges .



* The amount will not be refunded in cash to the customer by Abdulaziz Jewelery and Diamonds for health reasons, and you will not return or exchange any purchases, part of which has penetrated a part of the body, the throat and crisis (nose, navel, lips).....etc.
*We offer a flexible return policy to make your online shopping experience as easy and convenient as possible. However, we monitor the number of returns customers make and may refuse to accept orders at our discretion if products are returned repeatedly.


22 Comment
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Musab Alhrbi

10 months ago

طيب كيف استرجع الان ايش الطريقة

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Abdulaziz Jewelery and Diamonds

8 months ago

ممكن الترجيع عبر الوتساب بعد الاطلاع على سياسة التجيع والإستبدال

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ابراهيم الحمدين

10 months ago

ابغ استرجع خاتم واسواره

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Abdulaziz Jewelery and Diamonds

10 months ago

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Alanoud Mohammed

11 months ago

اريد الغاء طلبي واسترجاع المبلغ اذا سمحت 🙏

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عبدالله المالكي

11 months ago

ابغى اعرف كم شحنه ارسلته

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Abdulaziz Jewelery and Diamonds

11 months ago

ماراسنا اي شحنه باسمك

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عبدالله المالكي

11 months ago

اريد الغاء اطلب

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احمد الحسين

1 year ago

أريد ألغاء الطلب

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عمر محمد korah

1 year ago

أريد الغاء طلبي

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Abdulaziz Jewelery and Diamonds

1 year ago

تم الالغاء

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مريم الحربي

1 year ago

وصلني الخاتم وكانت سلسلته مقطوعة

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عبدالله قيسي

1 year ago

والله ياعبدالعزيز من كثر التعليقات الكلام يخوف الله يستر لاانصدم في طلبيتي

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نوران حافظ

1 year ago

لا لا لاتلغوهه مابا الغي الطلب

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Abdulaziz Jewelery and Diamonds

1 year ago

طيب

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نوران حافظ

1 year ago

مابا الغيه كليا بس ابي اضيف قطعه له واستكمله

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نوران حافظ

1 year ago

ارجو الغاء طلبي

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وسيم العدواني

1 year ago

ارجو الغاء ابطلب

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Abdulaziz Jewelery and Diamonds

1 year ago

لقد تم إلغاء الطلب

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وسيم العدواني

1 year ago

كيف الغي الطلب

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Visitor

1 year ago

هل هناك دفع عند الاستلام

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Abdulaziz Jewelery and Diamonds

1 year ago

نعم

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